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Our Policies
Return Policy:
At Smalltires.com, we want to be known for our superior customer service. This is why we DO NOT charge a restocking fee on ANY of our products that we sell. We offer a 30 day 100% money back guarantee as long as the product is returned to us clean, unused, undamaged, and has not been mounted or put into service in any way. (You are responsible for paying the returning freight.) We will either refund your credit card or send you the correct replacement item, which ever you prefer! Smalltires.com will even send you the FIRST replacement item via FREE freight!! We will refund the price of the item purchased only. Shipping charges will not be refunded.
All returns must be coordinated with one of our sales representatives by calling 1-877-390-4944.
Shipping Policy:
At Smalltires.com, we don’t believe in making $’s on freight. We use UPS Ground service, unless specified otherwise. We charge a fair rate, every time. That’s right! Discount tire prices AND fair shipping!!
Motorcycle Helmets are shipped FREE via ground delivery. Check out our helmet selection!
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Shipping to Canada!!
- We offer fast, simple, and easy to understand shipping from our warehouse directly to your door. The price you see at the time of checkout is the TOTAL that you’ll pay. This price includes duty and taxes.
- Typical ship times are 3-8 BUSINESS DAYS.
- The shipping rate is determined by the $ value of your order. Please see the chart below. (these rates will be added to your shopping cart at the time of checkout)
- Currency used is the U.S. dollar.
- Currency will automatically be converted via your credit card, allowing you to pay your credit card provider in whatever currency is standard for you!
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| Duties and Taxes are added into these rates! You will pay nothing more than what you see below!
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| Product Order Total |
Total Shipping Rate-To Your Door |
| $.01 to $99 | $60 |
| $99.01 to $199.00 | $100 |
| $199.01 to $299.00 | $125 |
| $299.01 to $399.00 | $180 |
| $399.01 to $500.00 | $220 |
| $500.01 to $650.00 | $250 |
| $650.01 to $800.00 | $300 |
| $800.01 and above | CALL |
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